The Ballroom, Gallery, Box Office and Coffee Shop are all on the ground floor and easily accessible. There is a platform lift to the Theatre with two spaces for wheelchairs in the auditorium. These spaces are held for disabled patrons. Please let the Box Office know in advance if you wish to reserve a space, plus an adjoining seat for a companion.
The Theatre has an induction loop - hearing aids should be switched to the T position. Toilet facilities are available close to both the Theatre and the Ballroom. If you need further information or assistance, please talk to the Box Office staff who will be glad to help.
The main entrance is ramped for easier access to the front of the building. If you are visiting us during the day with a pushchair please remember we have a side door in St Georges Square, where we usually allocate a pushchair park for those attending our daytime activities. Baby changing facilities are also located in this area. The Art Room, Burley Room & Rehearsal Room are all located on the first floor. If you are unable to access any classes held in these rooms please contact the Arts Centre Manager, where practicably possible we may be able to offer these classes in a ground floor room.
Captioned Subtitles for the deaf and hard of hearing. We are trialling this new programme of subtitled English language screenings, and would appreciate feedback from our audiences about this. Should you wish to make any comments please email firstname.lastname@example.org
Relaxed Screenings are suitable for families with children who have an autistic condition, sensory and communication disorders or a learning disability. During these screenings low lights are left on and the volume of the soundtrack is reduced. Audiences are free to move around or take a break during the film. Supported by Grantham Autism Information Network.
The Cinema has an Induction Loop, please switch hearing aids to the T position.
Wheelchair users and those who have difficulty using stairs are welcome to use the platform lift to the cinema. Parking for disabled badge holders is available in St Mary’s Street and St George’s Square.
Did you know that we have signed up to the Family Arts Standards? We welcome families and these are some of the services and facilities that we provide.
As we continue to improve our service for families your views are very important to us – so please let us know if you have a good experience with us or tell us what you’d like us to change!
We accept the CEA Card. If you are registered with the CEA Card Scheme you are eligible to receive one free ticket for your accompanying carer when you have purchased your ticket at the concessionary disabled rate.
Please visit the Scheme's website for more information and terms and conditions.
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